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Marble Surface

Frequently Asked Questions  

  • How do I measure my bundles and lace products?
    When you finally receive your curly and wavy bundles, it is very important to know what to expect. Your bundles may appear a bit shorter in length. I assure you that they are not! Typically, the way that curly and wavy bundles measure are by pulling the curls straight. The stretched measurement is the accurate length. When measuring your bundles, start by measuring from the weft and pull the measuring tape to the end of the strands. -For example, Malaysian Curly hair in 22” on arrival may measure at 20”. Pull the hair straight and you will see that it is actually 22”.
  • Why Luxe hair?
    Luxe hair company sells very high quality raw human virgin hair products. Our hair bundles are collected from human donators that are unprocessed, uncolored, 100% chemical free. Our hair is authentic and can be worn, styled in various ways for a long time.
  • Are your retail stores closed due to COVID-19?
    Currently we do not have a store front location. We have started off as an online store and maybe one day in the future we can establish a store front in the Atlanta area.
  • How many bundles do I need?
    12-16 inches: 2 or more bundles required 18-22 inches: 3 or more bundles required 24-30 inches: 4 bundles of more bundles required
  • How often do I need to wash my hair?
    Frequency of washing depends on the hair texture. For curly textures, we recommend a conditioner at least 3 times a week to maintain moisture. For Wavy and Straight textures, we suggest a conditioner wash once a week or as needed. See Full Hair care tips page
  • What is the difference between a closure and a frontal?
    A closure is a strip of scalp- like material that is designed to cover the top front part of your head. It is designed to cover the section of your head where your part will be. The bigger the closure, the more part coverage you have. We carry 4 “by 4” and 5” by 5” Closures. All our lace products are made with luxury high definition (HD) lace. A lace frontal covers the entire front perimeter of your head from ear to ear. Frontals have a dimension of 13 inches to 4 inches. The versatility of frontals is endless because you can part it in any direction. All our lace products are made with HD lace.
  • What is a full lace wig?
    Full lace virgin hair wigs are wigs where the entire base of the wig or whole head section is covered by that same lace material. The virgin hair is knotted into the lace by hand and allows you to bond the entire wig to your head, not just the front section.
  • I am not Black, and I have fine hair, will this hair work for me too?"
    Luxe Hair can be used by all races. If you have fine hair, we suggest the hair that closely resembles your fine hair. If you seek a curly texture, we suggest the lose wave or curly.
  • Do you sell samples of the hair textures/ or can I come in store to look at the hair before I purchase?
    No, we do not sell or offer samples of the hair textures. We encourage you to read our reviews to see what hair texture is best for you and to try us out.
  • Do you offer wholesale, or do you sell your vendors?"
    No, we do not sell wholesale products. Luxe hair can be purchased on www.luxehairandwigcompany.com
  • Can I color Luxe Hair Extensions?
    Yes, all Luxe Hair Extensions can be colored. If you plan to color process raw virgin hair, please request a medium brown color tone in the notes section on the cart page. Seek the help of a professional colorist for assistance.
  • How do I know the color I will receive?
    Most of the hair we ship out will have a natural dark brown color tone. We will sometimes receive donor hair with medium to light brown color tones. Please add your color request in the notes section on the cart page. If you plan to lighten your raw hair, please ask for a lighter color tone for a much easier color experience.
  • Will the curl pattern revert after I color or wash it?
    Absolutely, every bundle we carry is authentic natural hair that will react just like your natural growing hair. Yes, all our wavy and curly textures will always revert back to its natural state when washed. Your Luxe Hair can also be colored. We do recommend the assistance of a professional colorist when coloring raw hair. Tip: Use a higher volume developer in shorter increments when coloring raw hair.
  • What are the different types of hair Luxe Extensions offers?
    We offer Brazilian, Peruvian, Malaysian, Indian, Cambodian, Russian, Eurasian, and Mongolian Hair in textures straight, lose wave, body wave, kinky curly, curly and deep wave.
  • What is the difference between HD Lace and Transparent Lace?
    HD Lace (High-Definition lace) is the thinnest lace you will find on the market. As a result, HD lace will offer you the most undetectable application with minimal customization needed. HD lace can be used by all skin tones. One thing to note is that HD lace is extremely delicate and will rip easily if not handled with care. Transparent Lace sold at Luxe Extensions offers a high-quality Swiss lace that is light brown in color. This lace is not as thin as HD lace but is much more durable. To wear, transparent lace will need to be tinted using a lace tint or make up powder to match your skin tone One of the major benefits of transparent lace is its ability to be tinted to match any skin color.
  • What is considered Luxury Hair wigs, Lace Fronts, and Lace Closures"
    We refer to our brand as Luxury Hair because our hair qaulity is through the roof. Our hair is 10A grade.Our hair is donated by individual doners who hair has been collected, delicately handled and package for our luxury ladies can enjoy.
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